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Drop ship orders, international orders and closeout orders are excluded from the National Freight Cap Program.
Accessorial services (e.g., lift gate, inside delivery etc.) are NOT included in the National Freight Cap Program and will be charged to the customer.
High-Cost Freight Destinations – For delivery to high-cost freight destinations (restricted areas, remote locations) actual freight rates may apply. The following areas have been identified as high-cost freight destinations:
Freight cap applies to the first shipment only. Back orders are shipped at normal freight rates unless the backorder amount also qualifies for a freight cap (e.g., backorder is over $1,000).
At Kavana Decor by The Import Collection, we believe freight should be as dependable as our design. Our shipping structure is built around clarity and consistency, providing region-based capped rates that make planning and fulfillment effortless for our wholesale partners.
Whether you’re ordering from California, the Southeast, or anywhere in between, our goal is to make delivery predictable and cost-effective. Each tier offers straightforward percentages based on order volume, ensuring you always know what to expect.
Our dedicated logistics team oversees every shipment with care—from the moment your order leaves our facility until it reaches your destination. We work closely with trusted carriers to deliver safely, efficiently, and on time.
Designed for clarity and predictability, our freight program is divided into six regions with capped percentages based on order volume and destination.
Tier I • Orders From • $1,000 - $2,499 • 12%
Tier 1 • Orders From $1,000–$2,499 • 17%
Tier 1 - Orders From $1,000 - $2,499 • 21%
Tier I - Orders From $1,000 - $2,499 • 24%
Tier I - Orders From $1,000 - $2,499 •
Tier 1 - Orders From $1,000 - $2,499 • 320
At Kavana Decor by The Import Collection, we treat shipping as an extension of our brand experience. Our logistics team carefully manages each order from our warehouse to your door, coordinating with trusted carriers to help ensure timely, damage-free delivery. If you ever have questions about rates, timing, or special requirements, our team is here to help you plan with confidence.
Since 1975, we’ve helped shape the spaces that shape how we live. Be the first to discover new collections, curated launches, and the evolving story of Kavana Decor.